This page explains how to permanently delete your BxLight account and associated data. BxLight is developed by The Behavior Lighthouse LLC.
You can delete your account yourself, at any time, without contacting support:
1. Open the BxLight app and sign in.
2. Go to the Profile tab.
3. Scroll down and tap Delete account.
4. Confirm by entering your password.
Your account is deleted immediately once you confirm.
If you no longer have access to the app, email contact@behaviorlight.com from the address associated with your account and request account deletion. We will verify your identity and process the request within 30 days.
Deleting your account permanently removes: your account information (name, email, password), all child profiles you created (name, age, diagnoses, communication level, likes, dislikes, triggers, behaviors, goals), all behavioral logs and Help Now session history, skill trial data, patterns and AI-generated insights, and any observer invitations linked to your account.
We permanently delete your personal information and your child's information within 30 days of account deletion, except where retention is required by law (for example, billing records needed for tax and accounting purposes, which are retained separately and are not linked to your deleted profile data).
Contact contact@behaviorlight.com with any questions about this process. See our full Privacy Policy for more detail on how your data is handled.